Our Office Staff answer inquiries and obtain information for general public, customers, visitors, and other interested parties. Our Office Staff also provide information regarding activities conducted at establishment; location of departments, offices, and employees within organization.

Our Office Staff perform the following tasks:

• Operate telephone switchboard to answer, screen and forward calls, providing information, taking messages and scheduling appointments.
• Receive payment and record receipts for services.
• Perform administrative support tasks such as proofreading, transcribing handwritten information, and operating calculators or computers to work with pay records, invoices, balance sheets and other documents.
• Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
• Hear and resolve complaints from customers and public.
• File and maintain records.
• Transmit information or documents to customers, using computer, mail, or facsimile machine.
• Schedule appointments, and maintain and update appointment calendars.
• Analyze data to determine answers to questions from customers or members of the public.
• Provide information about establishment such as location of departments or offices, employees within the organization, or services provided.